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Customer Reviews
FLORAL OCCASIONS
Local Moses Lake, WA florist
Average Customer Rating: 4.6 of 5 stars. (105 reviews)
Date: Nov 04, 2024
Name: John L

State/Province:WA

Wonderful to work with. Flowers were amazing - recipient couldn't say enough about how much she loved them. Thank you.
Date: Oct 31, 2024
Name: Hailee W

State/Province:WA

It was a beautiful arrangement! Definitely exceeded my expectations. Floral Occasions also communicated wonderfully in regards to timing the delivery. Thank you!
Date: Aug 24, 2023
Name: Alexa T

State/Province:WA

Thanks for making my first anniversary a wonderful one, especially when I was running behind schedule and y’all waited past close for me to pick up my order. Beautiful!
Date: Jul 11, 2023
Name: Danielle S

State/Province:WA

I ordered my wedding flowers from them and they were more than I expected. I loved them so much, they brought tears to my eyes. I always use this location for flowers and will always refer them. Thank you so much for taking the extra effort in all you do.
Date: May 26, 2023
Name: Betty W

State/Province:WA

I always order at the shop and have been for 15 years now . The ladies are always very helpful and orders are always on time, even when going to Canada. Top notch florist!
Date: May 22, 2023
Name: Debra “Sue” B

State/Province:WA

Thank you so much for delivery of the beautiful Peace Lilly to my best friend for her birthday ! She loved it and it warmed both of our hearts !
Date: May 13, 2023
Name: Joshua M

State/Province:WA

They always do a GREAT job!!! Very Polite and Professional. Top notch customer service!!! Lifetime customer
Date: Feb 18, 2023
Name: Bette B

State/Province:MT

Beautiful and very fresh flowers
Date: May 27, 2022
Name: Mark P

State/Province:UT

It was a hit. 100%. My daughter loved it. I was a little worried that I didn't order the larger size but it was perfect. Thanks so much!
Date: May 24, 2022
Name: Treshelle S

State/Province:WA

Thoughtful, caring staff & exceptionally accommodating regarding delivery. Beautiful arrangement, exactly as expected. Looking forward to ordering again in the future!
Date: May 21, 2022
Name: Ronda H

State/Province:ID

Great customer service awesome people to work with
Date: May 16, 2022
Name: T V

State/Province:WA

Gorgeous arrangement!
Date: Mar 05, 2022
Name: Paul S

State/Province:WA

Great customer service, thanks for calling me about the delivery.
Date: Feb 21, 2022
Name: Adriana E

State/Province:WA

Beautiful flowers! Thank you
Date: Jan 29, 2022
Name: Chris F

State/Province:HI

Beautiful flowers delivered on time, as always!
Michelle's Reply:
Date: Jan 31, 2022, 12:50 pm

Glad you were happy with the flowers and service. Thanks for taking the time to do a review.
Date: Jan 14, 2022
Name: Edwin M

State/Province:WA

Customer service was the best I’ve experienced in the business. From beginning to end, answering my questions I had and accommodating the delivery was 2nd to none. Thank you!!!
Date: Dec 01, 2021
Name: Whitney G

State/Province:WA

Everything was great except they did not include the note I had asked for so my grandma had no idea who bought her the arrangement. I really wish they would’ve included the message. Otherwise, everything was good!
Date: Nov 29, 2021
Name: Erin L

State/Province:WA

The arrangement was sent as a gift for a friend. It arrived on time and my friend enjoyed the arrangement.
Date: Sep 21, 2021
Name: Rick B

State/Province:WA

The order website is terrible, but the delivery was prompt and the arrangement was beautiful.
Date: Sep 13, 2021
Name: candy m

State/Province:WA

My order was last minute, and there were problems on how i ordered it online. Got ahold of you the morning of the memorial. and you were able to get the arrangement there on time. Very gratefull. Ladies were very helpfull. It wont let me push the 5 star but 5 is the one i pick. Thank You
Date: Sep 03, 2021
Name: Ronald R

State/Province:WA

Beautiful arrangement. The birthday girl loved it
Date: Jul 28, 2021
Name: Anna S

State/Province:CA

Flowers are always so fresh and arranged beautifully!
Michelle's Reply:
Date: Jul 28, 2021, 12:41 pm

Thanks for taking the time to write a positive review. So glad you were happy with the flowers
Date: Jul 20, 2021
Name: Sammy M

State/Province:WA

Excellent service, and very fast delivery!
Date: Jul 01, 2021
Name: Cindie C

State/Province:WA

Always pleased with the quality of my orders
Date: Jun 17, 2021
Name: Joan B

State/Province:CA

The flowers were very nice. Many thanks!
Michelle 's Reply:
Date: Jun 17, 2021, 6:51 pm

Great! Glad you liked them. Thanks for taking the time to write a positive review. :)
Date: May 29, 2021
Name: Sandra B

State/Province:WA

Flowers were delivered on time and were beautiful!
Date: May 25, 2021
Name: Judy H

State/Province:WA

Flowers are beautiful! Service was great!
Date: May 11, 2021
Name: Martha L

State/Province:WA

Great arrangement! Thank you!
Date: May 08, 2021
Name: Leslie P

State/Province:WA

The arrangement was beautiful. Delivered as promised.
Michelle's Reply:
Date: May 11, 2021, 4:36 pm

Glad you were satisfied with everything! Thanks for taking the time to write a positive review. :)
Date: May 01, 2021
Name: Anabel F

State/Province:ID

Above and beyond my expectations. The floral arrangement looked exactly Like the picture. My sister in law loved. Will definitely keep ordering from them. Thank you
Michelle's Reply:
Date: May 03, 2021, 11:13 am

Thank you so much for taking the time to write such a positive review. So glad you and your sister-in-law were happy with the flowers and service. We look forward to working with you again.
Date: Apr 14, 2021
Name: ZANIA L

State/Province:CA

Very good place to get flowers. I always get flowers for my mother and she loves them. Thank you
Michelle's Reply:
Date: Apr 14, 2021, 6:34 pm

Thank you for the positive review. So glad you were happy with your order. Thanks for choosing Floral Occasions! :)
Date: Feb 10, 2021
Name: Elijah M

State/Province:WA

Was very well done and was a beautiful
Date: Jan 28, 2021
Name: Tanya K

State/Province:WA

I ordered online and a Cross in store for my mom”s service. Online was easy and store, they were so helpful. The arrangements were beautiful. I will use them again and recommend them to everyone.
Date: Jan 02, 2021
Name: Cindie C

State/Province:WA

Very pleased..it’s beautiful..my friends were thrilled! TY
Date: Dec 28, 2020
Name: Lynn W

State/Province:WA

These were a gift to my parents and they loved them. The roses were gorgeous and the flowers have lasted for a couple of weeks!
Date: Dec 19, 2020
Name: The Don Kersey family K

State/Province:WA

Beautiful arrangement as always!
Date: Dec 19, 2020
Name: Neal M

State/Province:WA

Beautiful arrangement and great service
Date: Dec 02, 2020
Name: Yvette S

State/Province:WA

Floral Occasions is the best!
Date: Sep 14, 2020
Name: Jena W

State/Province:WA

beautiful arrangement
Date: Sep 03, 2020
Name: Rachell H

State/Province:NSW

Being in Australia, it was fabulous being able to order on line. The process was straight forward & stress free. The flowers delivered were lovely. Thank you thank you :)
Michelle's Reply:
Date: Sep 03, 2020, 12:15 pm

So glad your experience was positive! Thanks for taking the time to write such a nice review. Let us know if we can be of further service, and we will be glad to help.
Date: Aug 28, 2020
Name: Barbara F

State/Province:OR

The delivery went smooth even though I put the wrong date in. I called and they were very helpful. The arrangement was fresh and beautiful. Thank you so much.
Date: Aug 24, 2020
Name: Vicki N

State/Province:WA

I just received a flower bouquet for my birthday and they were beautiful very fresh and made my day. Thank you for taking time to make such a beautiful arrangement. I will definitely use your company in the future.
Date: Aug 23, 2020
Name: Marv Nelda S

State/Province:WA

Lovely surprise, lovely
Date: Aug 17, 2020
Name: Adrienne H

State/Province:WA

I have always had great experiences here. I have ordered by phone, online, and in person and have had no issues. They are kind and friendly and are very helpful. She has a great selection of flowers and her floral arrangements are always beautiful and last a long time. Floral Occasions is my favorite florist in town. Thank you!
Date: Aug 17, 2020
Name: Cecilia H

State/Province:WA

Wonderful and prompt customer service!
Date: Aug 17, 2020
Name: Joshua M

State/Province:WA

I must say, I was very impressed with this company and how fast they got my order and how fast they delivered my “whole” order. 5 stars and will be using them again. From the time I placed the order I received a text from my wife in less than a hour saying she got them and absolutely loves them. Thank you Floral Occasions for a very professional service!
Michelle's Reply:
Date: Aug 17, 2020, 6:21 pm

Thank You Josh! We are pleased to know that your are happy with the service. We look forward to serving you again.
Date: Jul 29, 2020
Name: Brandi W

State/Province:WA

From the time I ordered until the time the arrangement was delivered to the funeral home, your customer service was excellent. The flowers were beautiful! Thank you for helping me in this difficult time! I will use floral occasions again!
Date: Jul 15, 2020
Name: Denise T

State/Province:OR

Beautiful arrangement, great customer service! I'm impressed!
Date: Jun 29, 2020
Name: Jocelan P

State/Province:WA

Same day delivery. Flowers are beautiful and blooming like crazy! Thank you for helping me to make my mom's day.
Date: Jun 20, 2020
Name: Jennifer B

State/Province:WA

My sister had a floral arrangement and balloon sent for my birthday. It was beautiful! The flowers are still looking great after 4 days.
Date: Jun 19, 2020
Name: Rafael R

State/Province:ID

On time delivery and helpful staff.
Date: Jun 10, 2020
Name: Jan J

State/Province:WA

Mom was thrilled
Date: Jun 05, 2020
Name: Julia H

State/Province:WA

i loved myh gorgeous flowers
Date: May 30, 2020
Name: Vicki O

State/Province:WA

My mom was very pleased with her flower arrangement.
Date: May 21, 2020
Name: M T

State/Province:TN

Gorgeous flowers! I live in TN and was looking for local florists in Moses Lake to send flowers to a family member living in the area. The minute they were delivered, she sent me pictures and they were absolutely beautiful. Aside from the flowers, the online ordering service was easy as well! Would definitely order again!
Date: May 13, 2020
Name: Sandi L

State/Province:WA

Loved my bouquet
Michelle's Reply:
Date: May 13, 2020, 10:52 am

So glad you liked it! :)
Date: May 11, 2020
Name: Jillian L

State/Province:MN

I work at a flower shop and was too busy to place a flower order for my mother-in-law until the last minute and Floral Occasions still delivered it to her on Mother's Day! Thank you!
Date: May 09, 2020
Name: Cherl R

State/Province:FL

My mother in law was thrilled with her delivery. I purchased the teacup with an African Violet and little birdie, and it was exactly as pictured. I was so pleased with the price, and the delivery charge was nominal compared to the national floral delivery services. I shopped locally instead and I could not be more pleased with the results. Thank you so much for making mothers day for my MIL brighter, from 3000 miles away!!
Date: May 07, 2020
Name: Elizabeth J

State/Province:AZ

Flowers were just delivered to recipient and we already got a picture from her. They are beautiful and she loves them!
Date: Apr 03, 2020
Name: Corrie T

State/Province:MT

The bouquet I ordered online for delivery to my hospitalized brother looked nice, but I wished to change up the colors. When my brother sent me a photo of the bouquet, I was pleased with how beautiful it was; exceeding my expectations. There was also a mixup regarding delivery location due to factors outside of either my or Floral Occasions' control, and the lovely flower lady assured me they would accommodate the change for no extra charge. They literally went out of their way to satisfy this customer, and I am eternally grateful.
Date: Feb 18, 2020
Name: Jana W

State/Province:WA

Recieved a very pretty floral arrangement. It's been 4 days and it still looks amazing.
Date: Feb 04, 2020
Name: Brett W

State/Province:WA

Very nice; thank you!
Date: Sep 12, 2019
Name: Eric C

State/Province:WA

Awesome display, on time delivery!
Date: Sep 03, 2019
Name: Howard H

State/Province:WA

Their website was really easy to navigate and they were prompt with the delivery of my order!
Date: Aug 23, 2019
Name: Robert G

State/Province:NJ

I was very happy your service and was pleased that you called me to clarify the order and offer options. My daughter said the flowers were beautiful!
Date: Jul 30, 2019
Name: Michelle P

State/Province:WA

Arrangement was beautiful & delivery was timely.
Date: Jun 03, 2019
Name: Joanna M

State/Province:VA

I ordered online on their website and it was very easy. My sister has recieved the azaleas plant. She said it was beautiful and sent me a picture! It was gorgeous! Thank you Floral Occasions!
Date: May 24, 2019
Name: Clifford M

State/Province:WA

I ordered these flowers for delivery on the following day. The recipient was thrilled with how fresh the flowers looked as well as the beautiful arrangement of the flowers. My recipient said the delivery person was very courteous and helpful. I have ordered flowers here in the past and have ALWAYS had great feedback! I recommend Floral Occasions for all your florist needs. ~ Satisfied online customer in Everett. Thank You!
Date: May 24, 2019
Name: Clifford M

State/Province:WA

I ordered these flowers for delivery on the following day. The recipient was thrilled with how fresh the flowers looked as well as the beautiful arrangement of the flowers. My recipient said the delivery person was very courteous and helpful. I have ordered flowers here in the past and have ALWAYS had great feedback! I recommend Floral Occasions for all your florist needs. ~ Satisfied online customer in Everett. Thank You!
Date: Feb 26, 2019
Name: Elizabeth J

State/Province:AZ

We saw a picture of the arrangement and it was beautiful and on time!
Date: Feb 09, 2019
Name: Lorraine B

State/Province:WA

Beautiful! They stay that way. Thankful to receive them. xoxoxo
Date: Dec 25, 2018
Name: Eric C

State/Province:WA

Amazing display delivered on time!!!
Date: Nov 08, 2018
Name: Lorraine B

State/Province:WA

I received a beautiful bouquet on Nov. 5, for my birthday, they were beautiful, today they still are beautiful. You did a great job.
Carol's Reply:
Date: Nov 08, 2018, 3:01 pm

Thank you so much for letting us know! We love hearing feedback from our customers. Glad you're enjoying the flowers and thanks for the nice review!
Date: Sep 04, 2018
Name: Virginia H

State/Province:WA

I placed my order, then realized that I hadn't added a signature. It was great to have the florist reach out personally to see if I wanted to sign my name to the card.
Date: Aug 24, 2018
Name: Bonnie B

State/Province:WA

Thank you so much for getting the flowers to my mom when you said you would. She was so happy on her birthday. She called me and said they were the most beautiful flowers she has ever received. We definitely will buy from you again.
Carol's Reply:
Date: Aug 24, 2018, 11:47 am

We are so glad your mom loved her flowers!! Thank you for the kind review and look forward to serving you in the future.
Date: Aug 21, 2018
Name: Barbara H

State/Province:WA

Arrived on time and my granddaughter said it was beautiful!
Date: Aug 10, 2018
Name: Bonnie B

State/Province:WA

My mom received her flowers and said they were the most beautiful flowers she has ever received. I appreciate that they were delivered on the day requested also. I will be ordering from you again. I am very impressed with how easy it was to order and that they were delivered in a timely manner. Thank you for making her birthday special.
Date: Jul 16, 2018
Name: Melanie Y

State/Province:CO

I was told it was beautiful and was there on time. My only concern was the email letting me know that it had been delivered was WAY past the time that it should have been, which made me think it was late.
Date: Jun 13, 2018
Name: Jeff Y

State/Province:NC

Ordered for girlfriends graduation that i was not able to attend. Highly satisfied with the punctuality, and quality of the product. Wonderful customer service and she was estatic to receive such a beautiful arrangement.
Date: May 26, 2018
Name: Theresa W

State/Province:TX

I was very happy with the arrangement I ordered for my Mother. She liked it so much she even called the florist to tell them how pretty and we’ll put together it was. Will be ordering again in the future. Thank you!
Date: May 23, 2018
Name: Elizabeth J

State/Province:WA

My mother-in-law was in the recipients room when the flowers were delivered and she said they were the most beautiful flowers she had ever seen!
Date: May 07, 2018
Name: Western Polymer C

State/Province:WA

Easy to order and arrived on time.
Carol's Reply:
Date: May 07, 2018, 12:48 pm

Thank you so much for the nice review. We want our customers to be happy and satisfied with product and service. Thanks for your business
Date: Apr 06, 2018
Name: Brian G

State/Province:WA

Great plant and my wife loved it.
Date: Mar 07, 2018
Name: Julie H

State/Province:VA

Called from Virginia to send flowers to my daughter there in Moses Lake. The customer service on the phone was refreshing and she new exactly what I wanted. To my surprise my daughter received the flowers that afternoon. The picture she texted me was exactly like the arrangement I saw on your web page. Thanks for making this Mom happy and my daughter feeling special! Will call again when sending flowers. :)
Date: Feb 28, 2018
Name: Daniel C

State/Province:WA

Very pleased with the service, ordered late afternoon before Valentine's Day and it arrived the next morning. I almost thought I was too late. The flowers looked great and weren't smaller than the picture like some other places you can order online from and they weren't in a FedEx box either, they were in a vase very nicely arranged.
Carol's Reply:
Date: Feb 28, 2018, 11:03 am

So glad to hear you like our service and our product. Customer service is very important to us and we appreciate the great review. Thanks so much.
Date: Dec 29, 2017
Name: Rita f

State/Province:WA

Thank you for the lovely bouquet!
Date: Dec 22, 2017
Name: Nelda Marv S

State/Province:WA

Beautiful surprise, beautiful arrangement & great service. Thanks
Carol's Reply:
Date: Dec 22, 2017, 6:17 pm

Thank you so much for the pleasant review. We appreciate your business!! Have a Merry Christmas!!
Date: Nov 28, 2017
Name: Angela R

State/Province:WA

Thank you for going above and beyond!! Your company is very much appreciated :-)
Date: Oct 12, 2017
Name: Angela R

State/Province:WA

Wonderful customer service! The flowers arrived as stated and the receiver gushed over how beautiful they were. Thank you!
Date: Apr 29, 2017
Name: Amanda C

State/Province:WA

Service was great. Bouquet was delivered quickly and on short notice and appeared exactly as I ordered it.
Date: Apr 08, 2017
Name: June C

State/Province:AZ

Service was good. I didn't get to see the flower arrangement but I was told it looked nice.